What Customers Want From the BOPIS Experience

What Customers Want From the BOPIS Experience

Customers hope in-store pickup options will further improve with the implementation of curbside pickup and smart lockers, not become a temporary solution.  Regarding their retail shopping experiences, nearly 80% of US customers expect permanent changes after the...
Smiota’s Top 5 Articles of 2020

Smiota’s Top 5 Articles of 2020

With the COVID-19 pandemic on everyone’s minds in 2020, smart lockers became a more critical feature in offices, housing, and retail. They also entered new territories, providing a contactless way for communities to protect their workers, deliver resources, and so...