The technology behind the lockers
The World’s Most Advanced Smart Locker Platform
Integrate with hundreds of enterprise software APIs
Easily Connect… With Everything.
Smiota’s Smart Locker Operating System has over 50+ pre-built “point & click” integrations that can support many different types of business workflows, and hundreds of additional possible integrations through our REST-based APIs.
Our customers and partners utilize these APIs for many different use cases, from integrating with backend systems for user data syncing, integrating our functionality into their own user-facing applications, to completely controlling the smart lockers with their own applications.
Some common cases include:
- Locker Remote Control & Management APIs
- Single Sign-on (SSO)
- User Data Management APIs
- Package Management and Tracking APIs
- APIs for integrating with custom applications
- Bulk Data Extraction (APIs, Scheduled Jobs, sFTP and other options)
World’s First Smart Locker Operating System
Smiota’s patented Locker Delivery Operating Systems (L-DOS) sets us apart from other smart package management companies. L-DOS is our powerful smart locker back-end that enables secure management of packages and goods, custom workflows, and unlimited integrations with any and every enterprise software platform. The platform supports multiple manufacturers and can connect with virtually any smart locker hardware, including lockers you already own.
- All types of lockers are supported including ambient, refrigerated, frozen, and cage lockers.
- Many different smart locker manufacturers are supported and can be integrated with L-DOS.
- Our Back-End services can run on any public cloud.
- Base configuration is powered by Google Cloud Platform, but we also support Amazon Web Services and Microsoft Azure.
Compatible with Every Cloud
Designed to run on any public cloud, Smiota is fully compatible with Google Cloud Platform (GCP), Amazon Web Services (AWS), and Azure. Our technology is inherently cloud-agnostic and can be deployed on any and every technology stack.
Built for Global Scale
Smiota smart lockers & L-DOS platform provides a complete chain of custody and security for large enterprises with locations around the world. We ship and support lockers globally, and our back-end platform supports the complexities of IT infrastructure & security needs across multiple countries and regions.
Secure Deployment Architecture
Your customer data is safely encrypted in GCP CloudSQL with redundancy and daily backups to ensure information is always up-to-date. We regularly pen test our systems and have multiple levels of redundant backups in case of major cloud provider outages.
Real time data & analytics
Get live updates with reports that tell the true story of your logistics operations. Our dashboards tell you everything you need to know about your business.
Event Driven Notifications
Triggered events are pushed through APIs, such as opening the locker door through a customer application or delivery notification sent from Smiota.
Real-time Locker Diagnostics
Troubleshoot a locker virtually using locker diagnostics. We have 24/7 customer support to provide technical guidance on anything that comes up.
Reports & Bulk Data Export
Monitor your business with various reports and our SLA management tool. Extract data in bulk to use in the BI tool of your choice.
White label smart locker solution
With Smiota’s end-to-end smart locker technology platform, you can create a custom solution that reflects your brand. The open platform is designed for seamless integration with third-party applications via API.
The white label solution includes:
- Fully branded lockers with custom colors, wraps, and logos
- Customized user interfaces for your locker kiosks, mobile apps, and web portals
- Flexible software applications designed to scale and meet specific workflow requirements
Smiota is SOC 2 compliant and ISO certified.
SOC 2 & ISO 27001 Compliant
Smiota is certified & adheres to the highest standards of hardware & software security, quality, and consistency. With systems in place for monitoring user access, unusual system activity, and overall data protection, we maintain a high degree of platform security at all levels.