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Enterprise Workflows


Mailroom and Package Lockers for Enterprise

With Smiota's mailroom automation software and Urban PoDs, managing mailroom chaos is a breeze.

 

Key Benefits

  • Avoid Costly 3rd Party Integrations
  • Track Packages From Delivery to Destination
  • Access Full Chain of Custody Reporting
  • Streamline Your Workflow With Smart Lockers + Mailroom Software

How to Use Smiota Mailroom and Urban PoDs to Receive and Sort Packages at Your Facilities

Using Smiota’s Mailroom Software and PoDs, your mailroom staff can efficiently manage, distribute, and track deliveries and pickups. 

Receiving and sorting packages with Smiota’s Mailroom Software

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1. In Smiota’s Mailroom Software, tap “Receive Standard.”

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2. Scan the package label. The app will recognize the recipient’s name.

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Or, you can enter a few characters of the recipient’s name or unit number and choose the correct recipient from the results. 

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3. Scan the courier tracking number on the package and the app will recognize the courier’s name and tracking number. Tap “Accept Package.”


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4. Tap “Review 1 Package.”

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5. Tap “Receive 1 Package.”


Once the packages are processed with the Smiota Mailroom Receiving Software, they are deposited into the Smiota Urban PoDs.

Depositing packages into Smiota Urban PoDs


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1. Using the Smiota smart locker touchscreen, tap “I’m a Courier.”

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Scan the QR Code on the staff badge or enter the 5-digit pin on the staff badge.
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2. Tap “Existing Packages.”

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3. Scan the package label to enter the recipient and package information into the system.


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4. To unlock one of the lockers, select the locker size that’s most appropriate for the package.

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5. Place the package inside and close the door.

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6. Scan any remaining labels to repeat the process.

After scanning all packages and placing them into lockers, tap “I’m Done.”


Once the package is deposited, a notification will be sent to the recipient.

How Employees Can Use Smiota Technology to Pick Up Packages

Package recipients receive notifications — via email, text, or app alert — as soon as mailroom staff deposits their deliveries into the lockers. 

Option 1: Pick up Packages Using the Smiota App

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1. Download, install, and authenticate the Smiota App from the Google Play or App store

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2. After receiving the pickup alert and arriving at the PoD, tap “Open Locker #” to automatically unlock the assigned locker.

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3. Collect the package and close the door.  

Option 2: Picking up packages from Smiota Urban PoDs using email/text notifications


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1. Review the email and/or text notification.

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2. Using the Smiota smart locker touchscreen, tap “I’m a Recipient.”

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3. Scan the QR code or enter the 5-digit pin from the notification to unlock the correct locker.

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4. Pick up the package and close the door.


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4. To unlock one of the lockers, select the locker size that’s most appropriate for the package.

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5. Place the package inside and close the door.

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6. Scan any remaining labels to repeat the process.

After scanning all packages and placing them into lockers, tap “I’m Done.”

Learn more.