Retail & BOPIS Smart Lockers
Complete your omnichannel strategy
Discover a fully-customizable solution that seamlessly blends into your retail ecosystem to deliver a simplified, contactless user experience to store associates and customers.
Make your BOPIS solution safer, smarter, and simpler
Buy online, pick up in-store (BOPIS) is becoming an essential component of omnichannel strategies, helping retailers bridge the gap between brick-and-mortar and online shopping. But customer expectations are high, challenging retailers to deliver faster, contactless pickup methods.
Backed by 24/7 support and enterprise-grade security, Smiota’s smart lockers offer the perfect solution for retailers that want to enhance their BOPIS service with improved inventory tracking, operational efficiency, and order fulfillment.
BOPIS is better with smart lockers
Enhance your omnichannel strategy
Extensive APIs allow smart lockers to integrate with existing order fulfillment software and customer-facing apps — so everything falls within a single platform. And retailers can completely customize this omnichannel upgrade with Smiota’s white label retail locker solution.
Provide contactless checkouts
Unlike curbside pickup, customers don’t need employee assistance to pick up their orders from smart lockers. They can minimize touchpoints by unlocking their orders via an easy-to-use mobile app. And additional protective features like UV sanitation and antimicrobial materials help keep shared surfaces germ-free.
Boost customer satisfaction
Lockers make it easier to fulfill same-day orders, allowing customers to have their items in hand faster than at-home delivery. They can complete pickups at their convenience, without waiting for customer service.
Save staff time
Smart lockers make it easy to organize and track BOPIS orders, and employees won’t have to pivot away from other tasks to assist with pickups.
Maintain temperatures
Temperature-controlled lockers effectively preserve groceries, prescriptions, and other sensitive items until customer pickup.
Access analytics
Through Smiota’s system, retailers have easy access to a comprehensive web portal, where they can view real-time analytics, run reports, track locker utilization, and more.
Just seconds to drop off and pick up
1
Staff fulfills online customer order and deposits into a locker
2
Smiota automatically notifies the customer via text, email, and/or app
3
Customer picks up order using a PIN, QR code, or the mobile app
Our retail customers
We’ve partnered with some of the nation’s top retailers to help optimize their BOPIS strategies using smart locker solutions. With our smart locker system in place, leading retailers are able to reduce inefficiencies and better serve their customers.
Streamline
Implement hassle-free contactless pickups and lighten associate workloads
Secure
Record full chain of custody, avoid lost orders, and provide on-time deliveries
Satisfy
Give customers the convenience of 24/7 access to their pickup orders
Your branded locker solution powered by Smiota
Smiota’s white label retail locker solution allows you to completely customize lockers with colors, wraps, and logos, as well as a fully-branded user interface and custom workflows.
Lockers for every order
Want to allow customers to pick up orders outside of store hours? Need to preserve temperature-sensitive items like groceries, flowers, or prescriptions? Or add an extra layer of defense against dirt and bacteria? Smiota offers several locker types and configurations to optimize your new order pickup solution.
Learn more
4 Interesting Smart Locker Applications to Retail
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What Customers Want From the BOPIS Experience
Customers hope in-store pickup options will further improve with the implementation of curbside pickup and smart lockers, not become a temporary solution. Regarding their retail shopping experiences, nearly 80% of US customers expect permanent changes after the...
BOPIS Is the New Normal: 5 Reasons to Adopt This Essential Service
Over the past year, many consumers grew accustomed to limiting their shopping trips and turning to e-commerce to purchase groceries and other necessities. To accommodate their customers who preferred online shopping’s convenience and safety, retailers quickly rolled...
Smiota’s Top 5 Articles of 2020
With the COVID-19 pandemic on everyone’s minds in 2020, smart lockers became a more critical feature in offices, housing, and retail. They also entered new territories, providing a contactless way for communities to protect their workers, deliver resources, and so...
Contact Us to Learn More
Phone
(925) 270-4321
Address
4020 Clipper Ct
Fremont, CA 94538
USA