Smart locker solutions
Master contactless delivery and pick up and make lost packages, spoiled deliveries, and dissatisfied customers a thing of the past with Smiota’s smart locker solutions
Simple, secure, and safe solutions for every application
Backed by cutting-edge technology and innovative features, smart lockers make it easy to automate mailrooms at corporate, residential, university, and correctional facilities. Or speed up order fulfillment for retail stores, libraries, and restaurants. They support social distancing with fully touchless transactions, ensure a complete and secure chain of custody, and are built to safeguard deliveries for years to come.
Here are just some of the reasons that Smiota is the platform of choice for top retailers, enterprise-level organizations, property management companies, and more.
Save staff time
Completely automate delivery and receiving — no need to hand-deliver items or monitor a mailroom.
Give your customers, residents, and employees 24/7 access to pick up, ship, and return deliveries.
Lockers include security features to complete the chain of custody and prevent lost, damaged, and stolen deliveries.
Customize your solution
Extensive APIs integrate smart lockers with your existing software and apps. And with Smiota’s white labelling option, you can completely customize your solution.
Maximize health and safety
Completely contactless transactions
Smiota has always provided contactless pickups via the Smiota Mobile App — one click on a smartphone is all it takes to unlock deliveries.
Now, the same app powers contactless deposits, too. In addition to creating touchless transactions, this technology allows multiple couriers and recipients to access the locker pod simultaneously, even when the kiosk is busy.
Programmable UV-C bulbs disinfect the inside of locker doors while not in use.
Laminate lockers are available with an antimicrobial additive to prevent stain and odor-causing bacteria, mold, and mildew. This protection is permanent and extends the life of the laminate, even in high humidity areas.
Every smart locker system includes:
Keep packages safe and unauthorized users out with heavy-gauge steel lockers.
Get Smiota’s Locker Delivery Operating Systems (LDoS) and industry-leading cloud platform to enable secure last-yard deliveries.
Access our US-based customer support team 24/7/365 to help you exceed service level agreement targets.
Get instant and automatic software updates to ensure you always have the latest features.
Generate world-class analytics reports on mailroom efficiency with complete chain of custody tracking.
Find your perfect match
Smiota’s standard steel, powder-coated lockers are tough enough for heavy indoor use and are available in multiple locker door sizes and configurations. But there are plenty of options to choose from if you need your lockers to do even more.
Smiota’s refrigerated, frozen, ambient, and heated lockers keep sensitive items like groceries, meal deliveries, and medications at safe temperatures.
|Standard Indoor||Rugged Outdoor||Temperature-controlled||Laminate|
|Compatible with Smiota mobile app||x||x||x||x|
|Enables one click, contactless pickup and drop-off||x||x||x||x|
|Custom color and branding options||x||x||x||x|
|Rust- and heat-resistant construction||x||x||x||x|
|Infrared package sensors||x||x||x||x|
|ADA compliant access||x||x||x||x|
|Available in multiple locker door and size configurations||x||x|
|Outdoor use optional||x||x|
|UV-C technology availability||x||x|
|External weather shelter||x|
The Smiota difference
Simple user registration
Easily send out registration links to invite residents, tenants, or customers to sign up as locker users.
Each locker door has a sensor to detect deposited items and report successful deliveries.
To save time and prevent delays, the Smiota Web Portal allows users to choose an available locker door, reserve it, and print a package or order label — all from one spot.
If there are multiple deliveries for a single recipient, couriers and staff can deposit them into the same locker door to save space and simplify pickups.
Widest possible API integration
Mailroom automation software
Organize your mailroom in minutes. Our enterprise-class mailroom software turns any room into a secure package delivery center.
Ways to use smart lockers
Our customers use smart lockers for a wide variety of applications.
Multifamily properties use smart lockers and Smiota’s software to manage and track package deliveries from courier dropoff to resident pickup.
Retail stores boost their BOPIS services with smart lockers — Smiota’s solution integrates with the store app so customers can order, track, and complete the pickup process all from a mobile device.
Universities use Smiota’s Mailroom Software to process incoming packages before depositing them to locker locations, which provides a quick, easy pickup option for students. Say goodbye to long mailroom lines!
Foodservice facilities swiftly move orders from the kitchen to the customer with backloading lockers, which have an open back for easy deposits.
Libraries use smart lockers as a contactless delivery solution for holds, deposits, and pickups.
Government facilities can easily secure, store, and retrieve personal property with smart lockers.
Smart lockers help facilitate asset transfer for warehouses, retail stores, labs, hospitals, and more.
Main console unit
Smiota’s main console unit has 13 lockers (five small, six medium, and two large) along with a built-in control center.
Add-on units include a combination of small, medium, and large lockers
Temperature controlled units
Eight doors to protect temperature-sensitive items
Four doors designed for dry cleaning and other laundry service drop-offs
Large and oversized units
Two XL doors or one XXL door to accommodate larger items
32 XS doors accomidate mail and small parcels
Download the spec sheets
What our customers are saying
Ellen De Lude
Vice President, LIVEbe Communities
We believe package lockers are a state-of-the-art amenity that will provide a true benefit to our residents.
Library Director, Wilmington Library
I was looking for a curbside holds and delivery solution and Smiota was flexible and quick to respond. They developed a workflow that holds and delivers library books. 24/7 pickup is an excellent service.
Higher Education Consultant
Introducing Smiota’s package management solution significantly reduced the time taken to process hundreds of packages received daily.