What Customers Want From the BOPIS Experience
Customers hope in-store pickup options will further improve with the implementation of curbside pickup and smart lockers, not become a temporary solution. Regarding their retail shopping experiences, nearly 80% of US customers expect permanent changes after the...
BOPIS Is the New Normal: 5 Reasons to Adopt This Essential Service
Over the past year, many consumers grew accustomed to limiting their shopping trips and turning to e-commerce to purchase groceries and other necessities. To accommodate their customers who preferred online shopping’s convenience and safety, retailers quickly rolled...
Smiota’s Top 5 Articles of 2020
With the COVID-19 pandemic on everyone’s minds in 2020, smart lockers became a more critical feature in offices, housing, and retail. They also entered new territories, providing a contactless way for communities to protect their workers, deliver resources, and so...
Make Takeout Ordering Simple and Contact-Free With Smart Lockers
A variety of businesses can take advantage of smart lockers in this increasingly contactless world, including restaurants. Eateries continue to promote pickup and delivery options, even when their dining areas are open, in an effort to minimize person-to-person...