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Home / Resources / Here’s Why Successful Property Managers Treat Their Tenants Like Customers

Here’s Why Successful Property Managers Treat Their Tenants Like Customers

in Multifamily Property Management

Brands are becoming experts at engaging and pleasing their customers. It’s faster and easier than ever before to find exactly what you’re looking for, complete a purchase, receive orders, and contact customer service.  Renting an apartment is more of a commitment and investment than purchasing a product from a store, but the experiences have a lot in common. And to … Read More

Home / Resources / The 5 Most Profitable Cities for Multifamily Investors

The 5 Most Profitable Cities for Multifamily Investors

in Multifamily Building Development, Multifamily Property Management

Now is the time to invest in multifamily housing. About 37% of American citizens rent their homes, and 42% of them live in properties with five or more units. So where can multifamily investors expect the greatest gains?  Out of the 40 most populous metro areas, the five cities below currently have the top performing residential markets. This lineup comes … Read More

Home / Resources / How Gen Z is Transforming Student Housing

How Gen Z is Transforming Student Housing

in Student Housing Management

Generation Z is officially college-bound, and they could soon become the generation with the most college graduates. By 2020, this highly-educated cohort will make up 40% of American consumers. So, starting with education and housing, their influence is changing the world as we know it. And property managers may have to overcome some challenges to support them.    Born between the … Read More

stock room
Home / Resources / Using BOPIS to Build and Maintain an Accurate, Efficient Inventory Tracking System

Using BOPIS to Build and Maintain an Accurate, Efficient Inventory Tracking System

in Retail

Buy online, pick up in store (BOPIS) and inventory management go hand-in-hand. An accurate inventory is the key to a seamless, omnichannel shopping experience. And without it, BOPIS can’t succeed. In fact, 66% of retailers cite inventory inaccuracies as a cause for inconsistent BOPIS order fulfillment.  For retailers hoping to improve their inventory management, offering in-store pickup doesn’t have to … Read More

Home / Resources / Success Story: University of Nevada Las Vegas

Success Story: University of Nevada Las Vegas

in Installations, Package Management Systems, Student Housing Management

Originally published December 20, 2017. When’s the last time you were able to give your student workers an immediate raise? That’s exactly what happened at the University of Nevada Las Vegas after they installed Smiota’s package delivery system in their residence halls. Streamlining their package management system doesn’t just save UNLV money. It saves their residence hall staff time, too, … Read More

BOPIS
Home / Resources / What’s the Buzz About BOPIS?

What’s the Buzz About BOPIS?

in Retail

According to the numbers, more e-commerce shoppers these days are getting their orders through buy online, pick up in store (BOPIS). Globally, more than 80% of internet users reported using in-store pickup for online orders last year — that’s 30% more than in 2017.  Superconsumers use the service up to eight or more times a year and spend an average … Read More

online shopping
Home / Resources / Will E-Commerce Ever Stop Growing?

Will E-Commerce Ever Stop Growing?

in Retail

E-commerce has completely transformed the way we shop. With mobile apps and websites, we can easily buy the things we need (or want) from anywhere, at any time. When our hands get tied, we can ask Alexa or Google to order for us. And, for the most part, we can count on those orders to be at our door within … Read More

online shopping
Home / Resources / BOPIS Is Growing, and so Is Its Potential

BOPIS Is Growing, and so Is Its Potential

in Retail

You’ve probably already heard of buy online, pick up in store (BOPIS) and its implications for the retail industry. Though the idea of ordering items online and picking them up in the store isn’t exactly “new” anymore, BOPIS is evolving alongside emerging trends and technology. Here’s a closer look at why BOPIS is a proven sales-booster for retailers, and what … Read More

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Home / Resources / The Technology Behind Smiota’s Smart Package Lockers

The Technology Behind Smiota’s Smart Package Lockers

in Package Management Systems

At Smiota, we make last-mile delivery look easy. Whether you’re managing a multifamily or commercial property, retail store, or student housing development, with Smiota smart lockers, picking up or dropping off a package takes just seconds. And if tenants or customers can’t retrieve their items right away, you can rest assured that parcels safe until they do.  To keep the … Read More

signing for package
Home / Resources / Stop Stolen Packages Without Checking “Signature Required”

Stop Stolen Packages Without Checking “Signature Required”

in Package Management Systems, Package Theft

Historically, the holidays have been the biggest draw for package theft. But year-round deals, online shopping sprees, and the overall increase in e-commerce activity have made every day a good day for porch pirates.  More than 40% of Americans receive packages three to five times a month, and over 20% have packages delivered six or more times a month. That … Read More